Privacy Policy

Privacy Policy

Effective Date: July 13, 2026

At Printik ("Printik," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, upload artwork, or purchase our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, request a quote, or contact us, we may collect:

  • Full name
  • Company name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely through third-party payment providers)
  • Tax exemption information, if applicable

Uploaded Files

When placing an order, you may upload:

  • Artwork
  • Logos
  • PDF files
  • Images
  • Design files
  • Other print-ready documents

These files are used solely for the purpose of producing and fulfilling your order.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Referral source
  • Date and time of your visit

This information helps us improve website performance, functionality, and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you regarding orders and inquiries
  • Send proofs, production updates, and shipping notifications
  • Process payments securely
  • Arrange shipping and delivery
  • Improve our website and services
  • Detect and prevent fraud or unauthorized activity
  • Comply with applicable legal obligations

If you subscribe to our mailing list, we may also send promotional emails about our products, services, and special offers. You may unsubscribe at any time using the unsubscribe link included in our emails.

3. Payment Information

Printik does not store complete credit card information on our servers.

All payments are processed securely through trusted third-party payment providers that comply with applicable payment security standards.

4. Uploaded Artwork and Intellectual Property

Customers retain ownership of all artwork and files uploaded to our website.

By submitting artwork, you confirm that:

  • You own the rights to the uploaded content; or
  • You have obtained all necessary permissions to reproduce and print the content.

Printik is not responsible for any copyright, trademark, or other intellectual property infringement resulting from customer-supplied artwork.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted service providers, including:

  • Shipping and delivery carriers
  • Payment processors
  • Website hosting and cloud service providers
  • Customer support platforms
  • Email and marketing service providers
  • Government or regulatory authorities when required by law

These providers receive only the information necessary to perform their services on our behalf and are required to protect your information appropriately.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences and account information
  • Maintain your shopping cart and checkout session
  • Improve website functionality and performance
  • Analyze website traffic and usage patterns
  • Enhance your overall shopping experience

You may disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request information about how your data is used

To make a privacy-related request, please contact us using the details provided below.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Printik
Email: hello@theprintshop.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.